Your privacy matters

Privacy Policy

This Privacy Policy explains how CountNotify collects, uses, stores, protects, and handles information when you use our services.

Effective: October 1, 2026 Last Updated: October 1, 2026
Information You Provide

We may collect information you provide when creating an account, managing countdowns, contacting support, or using certain features.

How We Use Information

Information may be used to provide the service, maintain accounts, communicate with you, improve CountNotify, and protect the platform.

Your Choices

You may have rights and choices regarding your information, communications, account settings, cookies, and certain data processing activities.

Your Privacy

At CountNotify, we believe privacy should be understandable. This Privacy Policy describes the types of information that may be collected when you use CountNotify, why that information may be processed, how it may be protected, and the choices available to you.

By using CountNotify, you acknowledge that information may be processed as described in this Privacy Policy and in accordance with applicable law.

1. Information We Collect

Depending on how you use CountNotify, we may collect different categories of information.

Identity & Account Data

Such as your name, email address, account credentials, and account preferences.

Countdown Data

Countdown titles, dates, descriptions, reminders, and other content you choose to store.

Device & Technical Data

Information such as browser type, operating system, device information, and technical identifiers.

Communications

Information you provide when contacting support, sending feedback, or communicating with us.

2. Account Information

When you create a CountNotify account, we may collect information necessary to establish and maintain your account. This may include your name, email address, authentication information, subscription details, and account preferences.

You are responsible for ensuring that information associated with your account remains accurate and for protecting your account credentials from unauthorized access.

Keep your credentials private

CountNotify will not ask you to disclose your password through an unsolicited message.

3. Usage & Technical Information

When you access CountNotify, certain technical information may be automatically generated or collected. This information can help us operate the service, diagnose technical problems, understand service performance, and improve reliability.

Category Examples Potential Purpose
Device Browser, operating system, device type Compatibility and service operation
Network IP address and related connection information Security, abuse prevention and diagnostics
Activity Pages or features accessed Service improvement and troubleshooting
Performance Errors, response information and diagnostics Reliability and platform maintenance

4. Cookies & Similar Technologies

CountNotify may use cookies, local storage, session technologies, and similar mechanisms to maintain sessions, remember preferences, support authentication, and improve the experience.

Some technologies may be essential for the platform to function, while others may help us understand usage or improve functionality.

Learn more about cookies

For additional information about how CountNotify uses cookies and similar technologies, see our dedicated Cookies Policy.

View Cookies Policy

5. How We Use Information

Information may be processed for purposes including:

  • Providing, operating, and maintaining CountNotify.
  • Creating and managing user accounts.
  • Storing and displaying countdowns and related content.
  • Sending service-related communications and notifications.
  • Responding to support requests and feedback.
  • Detecting, preventing, and investigating abuse or security incidents.
  • Monitoring service performance and resolving technical issues.
  • Developing and improving features and functionality.
  • Complying with applicable legal obligations.

6. Information Sharing

We do not treat your personal information as something to casually distribute. Information may be shared only where reasonably necessary to operate CountNotify, provide services, protect users and the platform, or comply with legal obligations.

Service Providers

We may work with trusted service providers that support areas such as hosting, infrastructure, authentication, payments, communications, analytics, security, or other operational needs. These providers may process information only as necessary for the services they provide.

Legal Requirements

Information may be disclosed where required by applicable law, legal process, court order, or where disclosure is reasonably necessary to protect rights, safety, security, or the integrity of CountNotify and its users.

Business Changes

If CountNotify becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

7. Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain legitimate business and operational records, resolve disputes, enforce agreements, prevent abuse, and satisfy legal obligations.

Retention periods can vary depending on the type of information, why it was collected, account status, legal requirements, and operational needs.

8. Data Security

We take reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, loss, or destruction.

Access Controls

Access to systems and information may be restricted according to operational needs.

Security Monitoring

Systems may be monitored for suspicious activity, errors, and security events.

No system is completely secure

While reasonable safeguards are used, no internet transmission, storage system, or electronic service can be guaranteed to be completely secure.

9. Your Choices & Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include rights to access, correct, delete, restrict, or object to certain processing.

Access

Request information about personal data associated with your account where applicable.

Correction

Ask us to correct inaccurate or incomplete information where applicable.

Deletion

Request deletion of certain information, subject to applicable exceptions.

Preferences

Manage certain account, communication, and browser preferences.

To exercise an applicable privacy right, contact us with sufficient information to understand and respond to your request. We may need to verify your identity before completing certain requests.

10. Children's Privacy

CountNotify is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe a child has provided personal information to CountNotify in circumstances where collection is not permitted, please contact us so that the situation can be reviewed and appropriate action can be considered.

11. Third-Party Services

CountNotify may integrate with or rely on third-party services. These services may have their own privacy practices and policies.

We encourage you to review the privacy policies of third-party services when you interact with them or provide information directly to them.

12. International Data Processing

Depending on the infrastructure and service providers used by CountNotify, information may be processed or stored in countries other than the country where you live.

Where applicable, we take steps intended to ensure that international transfers and processing are handled in accordance with relevant legal requirements.

13. Communications

We may send service-related communications such as account notifications, security notices, billing information, transactional messages, and important changes to the service.

Where marketing communications are offered, you may be provided with appropriate controls to manage those communications.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in CountNotify, technology, legal requirements, or our privacy practices.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date. Depending on the nature of the change, additional notice may also be provided.

Keep an eye on this page

The latest version of this Privacy Policy will always be available through CountNotify's website.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how CountNotify handles privacy-related requests, you can contact us through the CountNotify contact page.

Have a privacy question?

Send us a message and provide enough context for us to understand your request.

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